Can we help you?
No, under the current ethical rules, no form of partnership can be established with a third party.
The pharmacists at Pharmacie Sonia Boutin Chabanel inc. make it their duty to provide you with all the necessary information so that you can take your medication safely. Additionally, you have access at all times to information capsules and explanatory videos, where applicable, directly from your online file.
One of the founding principles of Pharmacie Sonia Boutin Chabanel inc. is transparency. The Pharmacie Sonia Boutin Chabanel inc. team takes care to disclose all fees involved at the time of the transaction and covers the delivery costs. Finally, if you would like to know the cost of your medications, visit https://www.picarddesjardins.com/fr/srx/new to submit a request to the Pharmacie Sonia Boutin Chabanel inc. team.
Yes. As pharmacists, we respect the doctor's prescription and we give you the recommended medication. In some situations, we may contact your doctor with your consent, to adapt a prescription to your health.
Any prescription currently on file at your pharmacy can be easily transferred by the Pharmacie Sonia Boutin Chabanel inc. pharmacists. You simply need to provide your consent to the Pharmacie Sonia Boutin Chabanel inc. team, and they will handle the transfer on your behalf.
We strive to provide the most secure and confidential environment possible for users. We invite you to consult the document on safety at the bottom of the page.
The Pharmacie Sonia Boutin Chabanel inc. team is particularly proud to be a Quebec-based company operating in Montreal. Our office is located at 555 Chabanel Street West, Suite 603, Montreal, Quebec, H2N 2H8. Come visit us!
You may transfer your medications to the pharmacy of your choice at any time. The decision is entirely yours. In such an event, the Pharmacie Sonia Boutin Chabanel inc. pharmacists will ensure that continuity of care remains the top priority during the transition.
You may obtain your medication from another pharmacy at any time, even if you are a patient at Pharmacie Sonia Boutin Chabanel inc. However, for your safety, it is essential to always notify the pharmacist if you are receiving medication elsewhere. This allows the Pharmacie Sonia Boutin Chabanel inc. team to maintain a complete record of your profile and prevent any potential drug interactions.
Yes. Since your first order requires contacting your previous pharmacy, it may result in an additional delay of approximately one day. The Pharmacie Sonia Boutin Chabanel inc. team recommends ensuring you have an adequate supply of medication before requesting a file transfer, to guarantee the continuity of your treatment.
The transfer process is simple and easy. Just register for our services directly through our online platform. Afterward, a member of the Pharmacie Sonia Boutin Chabanel inc. team will be happy to contact you to complete the transfer of your file.
Yes, this is completely normal. Updates to your profile only occur once the Pharmacie Sonia Boutin Chabanel inc. team begins processing your order. Once the process is underway, you will be able to see the changes reflected in real time.
An individualized assessment is conducted by the Pharmacie Sonia Boutin Chabanel inc. pharmacists before each renewal. This step allows them to provide sound advice on the quantity of medication to be renewed at once, while ensuring optimal monitoring of your health.
Yes, you will, in all cases, receive an invoice by email when your order is ready. It will subsequently be delivered to the address you selected.
At the time of your transfer request, you can specify that you want to transfer the files of other family members. Once they have given their consent (people aged 14 and over), we will proceed with the transfer of their file. Moreover, with their consent, you will have access to their files within your account in order to facilitate the management of refills for the entire family.
The Pharmacie Sonia Boutin Chabanel inc. team has implemented rigorous policies and procedures to minimize the risk of error. The Pharmacie Sonia Boutin Chabanel inc. pharmacists take full responsibility for the medications dispensed. Should an error occur on our part, please contact the pharmacy immediately. Our pharmacists will support you to ensure there are no risks to your health and will proceed with a refund.
The services at Pharmacie Sonia Boutin Chabanel inc. are tailored for clients taking medications on a regular basis (medications to treat hypertension, diabetes, high cholesterol, etc.). If your condition is stable and recurring and immediate intake is not required, this service is for you! Contact the pharmacists at Pharmacie Sonia Boutin Chabanel inc. for more information.
The Pharmacie Sonia Boutin Chabanel inc. team can deliver the vast majority of medications required for your health (creams, ointments, inhalers, eye drops, refrigerated products, and controlled substances). However, certain products require special precautions, which may include a signature upon delivery. If necessary, the Pharmacie Sonia Boutin Chabanel inc. pharmacists will contact you personally to explain the procedure.
Yes, we can prepare all types of drugs. We offer the same services and products as a traditional pharmacy. To prepare your order quickly, you can come on site to following address:
Most times, the delivery time is limited to 24 - 48 working hours. In some situations, the deadline can be extended to four days. To avoid problems and take account of this period, our system sends you an email or SMS seven days before the renewal date. Be sure to send us your requests for renewals at least seven working days before the scheduled date of your renewals.
Yes, absolutely. The Pharmacie Sonia Boutin Chabanel inc. team ensures that the pharmacy's name does not appear on the exterior packaging. You can therefore have your medications delivered to your workplace with complete discretion, confident that the privacy of your treatment is fully protected.
Other carriers may be used to deliver your package (UPS, FedEx, Purolator, etc.). We will choose the most appropriate carrier given the particular situation.
All medications must be stored within a specific temperature range to maintain their physical and chemical integrity. The mission of the Pharmacie Sonia Boutin Chabanel inc. pharmacists is to guarantee the quality of the products provided to you. To this end, we provide the option to track your package in real-time until delivery. The Pharmacie Sonia Boutin Chabanel inc. team recommends retrieving your package immediately upon arrival. If you are unable to do so, we suggest arranging delivery to your office or another location where the temperature is controlled.
We choose the type of packaging based on many considerations (including outside temperature and the temperature necessary to maintain the stability of the drug). When possible, we prefer packaging that can easily fit into your locked mailbox. Most orders are small enough to be inserted without problems. However, if your order is too large or other considerations do not allow it to be deposited in your locked mailbox, we recommend having the package shipped to your office if possible. If this is not possible, your order will simply be sent to the post office nearest your residence. The carrier will give you a notice to that effect to retrieve your package.
Normally, orders are shipped within 24 to 48 hours after being processed by our team. A tracking link is sent in the confirmation email. If you notice that your order is taking longer than usual to reach you, please call us at 514-903-7060 or use the contact form located at https://www.picarddesjardins.com/en/contact.
When submitting your renewal request through our secure portal, you will have the choice between in-pharmacy pickup or delivery to the address of your choice. Simply enter the desired address, and the Pharmacie Sonia Boutin Chabanel inc. team will ensure your order is sent to the specified location.
Since the package does not display the pharmacy's name and the contents are prepared to remain discreet, the risk of theft is very low. Furthermore, the Pharmacie Sonia Boutin Chabanel inc. team ensures that every shipment is handled with the utmost discretion to guarantee your security.
No, for security reasons, it is impossible to deliver drugs to a post office box.
All prescription drugs are delivered free of charge. Delivery remains free if you wish to add over-the-counter products available on the online platform to your order.
"One of the simplest ways to make things easier is to have your package delivered to your workplace. As the packaging is completely discreet, the confidentiality of your treatment is preserved at all times. Furthermore, the tracking service provided by Pharmacie Sonia Boutin Chabanel inc. allows you to know exactly when your package arrives so you can retrieve it promptly. The Pharmacie Sonia Boutin Chabanel inc. team is available to help you coordinate the delivery method that best suits your needs."
Yes, we use insulated containers and ice packs for the safe transportation of refrigerated products. A signature is required by the carrier to ensure that the cold chain is maintained after receiving the package.
It is important to check each order at the time of receipt. If it is damaged, please notify the carrier, and contact us by phone.
For safety reasons, Pharmacie Sonia Boutin Chabanel inc. cannot accept returns of pharmaceutical products once they are no longer under the direct control of its pharmacists. Therefore, medication ordered due to a patient error cannot be returned for a refund. However, the Pharmacie Sonia Boutin Chabanel inc. team is always available to assist you if you have any questions before finalizing your order.
Our pharmacists are all members of the Ordre des Pharmaciens du Québec. As a Quebec pharmacy, we must respect the same legal and ethical requirements as all other pharmacies in Quebec.
For legal reasons, we cannot deliver your medicine outside Canada. If you are on vacation and need a refills, please contact us toll free number.
Same-day delivery is possible in the Greater Montreal if you wish. Please contact us.
You always have the right to renew your medications at any pharmacy in Quebec. Since patient files are not automatically shared between establishments, simply contact the pharmacy of your choice to request a transfer. They will then contact the Pharmacie Sonia Boutin Chabanel inc. pharmacists to obtain the necessary information. The Pharmacie Sonia Boutin Chabanel inc. team will work diligently to ensure you can pick up your medication wherever you choose.
Rest assured. The Pharmacie Sonia Boutin Chabanel inc. pharmacists can assist you by contacting the pharmacy of your choice to proceed with an immediate transfer. This ensures you have access to your medication without delay. The Pharmacie Sonia Boutin Chabanel inc. team is here to support you in urgent situations.
Can't find the answer to your question?<br><br>Please do not hesitate to contact the Pharmacie Sonia Boutin Chabanel inc. team by phone. We will be happy to assist you and answer any questions you may have.